• Redsys payment gateway. What is it?

  The integration with the Redsys payment gateway will allow you to connect the program with your bank, to receive payments from online reservations of your customers. * || This feature is available from the Gold plan Discover how to configure and activate Redsys through our mini video tutorial: Redsys || *only available in Spanish banksPopular

• How does the chatbot work? We want information about its configuration

  Discover all the functionalities of our Virtual Assistant. Configure and activate the Automatic 🤖 Whatsapp Chatbot through our tutorial: Chatbot If you want to check what your customers would see, watch this short video: Demo If you want to do a test as if you were a customer, sign up our Chatbot number and write us "menu": +34 625 88 02 01Some readers

• What is the "ticket promotion" tool?

  With the ticket promotion we want to retain our customers by giving them offers adapted to their purchases. To add a ticket promotion you must do the following: click in configuration > tickets > in the bar above click in promotion of tickets > and fill out the fields.Some readers

• How can I set up my center reservations in Google My Business?

  To activate Reserve with Google button you have to follow these steps: -Have a profile on Google My Business -Configure the widget (online services, employees, schedules, etc.) -In the marketing section > widget > Reserve with Google fill in the fields web, phone, map, activate and save. ||| IMPORTANT: The data inserted in the program must match those of the Google profile, otherwise the service will not be activated. Google may take up to 48 hours to review the request and activate the buttFew readers

• I’m trying to send a Newsletter or SMS campaign to my clients and they don’t all show up.

  If you want to send newsletters or an SMS campaign but it doesn’t show any email or phone number of the customers, you have to go to the filter marked GDPR and check (or uncheck) everything. The default program only selects you customers who have signed data protection in the program. Then click on search and all customers who have an email or phone number in your system will come out. || Remember that the newsletter can be sent to a maximum of 2000 customers at a time, but you will be able toFew readers

• How do I set up online bookings?

  Step 1: From Configuration > Services you must mark the services that you want to show online so they can be booked. Step 2: From Configuration > Employees, you enter the employee’s tab > services and mark what services that employee performs. Remember that this step must be done from each employee tab. Step 3: In Schedule > Tools, you have to set the conditions of reservations for your customers. Step 4: In Marketing > Widget you have the links of reservations to insert them in yoFew readers

• What is the "wallet" tool?

  The wallet allows your customers to accumulate a balance in favor, giving them the flexibility to use it for future purchases. We leave you the link of a video so that you can see the configuration step by step:Few readers

• What does "How did you know us" mean in the Marketing section?

  In Marketing you find the functionality "How did you know us?" In this section you can add as many categories as you need so that they will appear at the moment you register a new client in the program. In the future you will be able to see the statistics if you make campaigns to attract customers and you can consult the most effective ones.Few readers

• What is secure payment?

  Secure payment is a tool that allows you to activate the payment of a deposit in online reservations, so your customers will have to pay in advance a % of the reservation in order to confirm it. Discover how to set up and activate the Secure Payment through our video tutorial: Secure PaymentFew readers

• How to create a gift card?

  To create a gift card, go to Marketing > gift card > new. | You also have a shortcut in the sales window, gift card tab > new card. Once created, you have to sell it to a customer so that it is activated and can be later redeemed in future sales. Discover how simple the process of creating, selling, redeeming a gift card is, step by step, with our mini video-tutorial: Gift CardsFew readers

• My website is not properly viewed or redirects to a non-mine site

  To view the web you have to do a set up first. You must put at least one online service from configuratio > services > online. Go to marketing > web page and add a subdomain. With these settings you will be able to see your website and start adding your images and texts. Finally, you will need to configure the working hours of the employees who provide online services to set up the schedule, from configuration > employees > schedule.Few readers