Q: Can I set the color of appointments in the schedule?

From schedule &gt; tools &gt; appointments color, you can select the option you need and save the changes From that moment on the agenda will be shown the appointments in the colors of the chosen parameter. <img src="https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-29_hkcy.png" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-29_1l4z80l.png" alt="" />

Q: How do I deactivate or terminate an employee?

Go to Settings &gt; Employees &gt; find employees&gt; Enter the employee's profile (press the blue icon at the end of the line) &gt; edit &gt; uncheck the active bar &gt; save. Remember, in order to disable it, you do not have to have any pending appointments assigned to your user in the agenda. <img src="https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-26_1ro991p.png" alt="deactivate an employee" />

Q: How can a new employee be enrolled in the program?

From configuration &gt; employees. In the top bar you will see new, from that button you can create the new employee’s tab.

Question 1

I need to be called on the phone

Accepted Answer

Our assistance number is +34 960 620 053, you can call us directly as soon as you need it. Remember that our customer service hours are from Monday to Friday from 09:00 to 18:00 (Spanish time).

Question 2

Can I set the color of appointments in the schedule?

Accepted Answer

From schedule > tools > appointments color, you can select the option you need and save the changes

From that moment on the agenda will be shown the appointments in the colors of the chosen parameter.

Question 3

I want information about the QR codes

Accepted Answer

The QR code is a new functionality that has been integrated in Koibox for the GDPR and for consents, in the customer’s profile. Customers will now be able to scan QR codes, view conditions and sign with their finger from their mobile phone. You can also send the QR by email to sign from anywhere.

|| This feature is only available for the Platinum plan

Discover the ease of using the QR code, step by step, through our mini video tutorial:

${youtube}QR codes

Question 4

How do I deactivate or terminate an employee?

Accepted Answer

Go to Settings > Employees > find employees> Enter the employee's profile (press the blue icon at the end of the line) > edit > uncheck the active bar > save.

Remember, in order to disable it, you do not have to have any pending appointments assigned to your user in the agenda.

deactivate an employee

Question 5

What does API Keys and Webhook mean?

Accepted Answer

The sections API Keys and Webhooks aims to offer external programmers a link to communicate both systems and to develop the tools they need in their own programs.

|| This feature is only available to PLATINUM plan customers.

Question 6

How can a new employee be enrolled in the program?

Accepted Answer

From configuration > employees. In the top bar you will see new, from that button you can create the new employee’s tab.

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