Q: Can I set the color of appointments in the schedule?

From schedule &gt; tools &gt; appointments color, you can select the option you need and save the changes From that moment on the agenda will be shown the appointments in the colors of the chosen parameter. <img src="https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-29_hkcy.png" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-29_1l4z80l.png" alt="" />

Q: How do I deactivate or terminate an employee?

Go to Settings &gt; Employees &gt; find employees&gt; Enter the employee's profile (press the blue icon at the end of the line) &gt; edit &gt; uncheck the active bar &gt; save. Remember, in order to disable it, you do not have to have any pending appointments assigned to your user in the agenda. <img src="https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-26_1ro991p.png" alt="deactivate an employee" />

Q: How can a new employee be enrolled in the program?

From configuration &gt; employees. In the top bar you will see new, from that button you can create the new employee’s tab.

Question 1

Can I set the color of appointments in the schedule?

Accepted Answer

From schedule > tools > appointments color, you can select the option you need and save the changes

From that moment on the agenda will be shown the appointments in the colors of the chosen parameter.

Question 2

How do I deactivate or terminate an employee?

Accepted Answer

Go to Settings > Employees > find employees> Enter the employee's profile (press the blue icon at the end of the line) > edit > uncheck the active bar > save.

Remember, in order to disable it, you do not have to have any pending appointments assigned to your user in the agenda.

deactivate an employee

Question 3

I need to be called on the phone

Accepted Answer

Our assistance number is +34 960 620 053, you can call us directly as soon as you need it. Remember that our customer service hours are from Monday to Friday from 09:00 to 18:00 (Spanish time).

Question 4

I want information about the QR codes

Accepted Answer

The QR code is a new functionality that has been integrated in Koibox for the GDPR and for consents, in the customer’s profile. Customers will now be able to scan QR codes, view conditions and sign with their finger from their mobile phone. You can also send the QR by email to sign from anywhere.

|| This feature is only available for the Platinum plan

Discover the ease of using the QR code, step by step, through our mini video tutorial:

${youtube}QR codes

Question 5

How can a new employee be enrolled in the program?

Accepted Answer

From configuration > employees. In the top bar you will see new, from that button you can create the new employee’s tab.

Question 6

What is the "Warehouse" and what is it for?

Accepted Answer

The "warehouse" functionality is to relate products of internal use that are consumed in certain treatments. This way the program every time we make a sale of one of these treatments will show us the products assigned to that treatment, so that we can deduct from the stock the unit used, in case it has been consumed in its entirety. If that product is not finished, you do not need to select anything.

To configure it you have to go to configuration > products > enter the product tab (blue pencil). In the pop-up window, click on "warehouse" from there you can select the services associated with that product.

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