> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://soporte.koibox.cloud/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the "ticket promotion" tool?

With the ticket promotion we want to retain our customers by giving them offers adapted to their purchases.

To add a ticket promotion you must do the following: 
click in configuration > tickets > in the bar above click in promotion of tickets > and fill out the fields.