> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://soporte.koibox.cloud/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I redeem a customer gift card?

From the sale window, at the time of collection select > OTHER > Gift Card and follow the steps indicated by the program (click on the gift card and select button to confirm the action).

If the entire amount is paid from the card you must click on "pay using gift card", if something is missing to pay, you will have to select the payment method of the rest of the amount.

Discover how simple the process of creating, selling, redeeming a gift card is, step by step, with our mini video-tutorial:

${youtube}[Gift Cards](YuzdEGZZpQU)