> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://soporte.koibox.cloud/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I discount a credit session to a customer?

On the sale screen will appear a star for those services or products that are associated with an active credit and available sessions. Just click on it to discount that session of the credit and collect the rest of the sale as normal, if you are not going to charge anything else, we recommend you select other > voucher to complete the sale.

![](https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-29_wm39f.png)