> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://soporte.koibox.cloud/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How can you mark that a customer can only be served by one specific employee?

When assigning the appointment to the customer, next to the field used you have the option of marking with a "star" the appointment, this serves to mark the selection of the employee in an specific appointment, when the customer only wants to be attended by that employee.
![](https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-29_kd4w2z.png)