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# How can I return a service or product?

To return or restore a product or service we must perform the same sale operation but in a negative sense. 

Create a New sale > add the customer > establish as a concept the service or product> and indicate in units the numbering -1 or the number of units or services to return (-X, for example -1).

Finish the process by selecting the payment method you use to return the amount to the customer.

This operation will restore the cash box and the stock if necessary.

![return a service or product](https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-26_no7x2q.png)