> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://soporte.koibox.cloud/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I register a credit from a client that I had in another program and update the sessions consumed?

To sell a credit that a customer had already partially consumed before purchasing the program, you must do the following:

Sell the credit with the price you have left to pay, so that it does not double your old sales. At that moment you must add the service already done and modify the necessary units and click on the star to discount them.

Finally, we complete the sale with the appropriate payment method.

![](https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-28_gxue3c.png)