> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://soporte.koibox.cloud/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can categories be created for customers?

You can create customer categories from configuration > customer categories, there you will be able to add a new category by clicking on new at the top or edit existing ones. 

![](https://storage.crisp.chat/users/helpdesk/website/aba5bb403ac1d000/captura-de-pantalla-2024-11-27_o9ibdi.png)